Your personal information matters greatly to us. Gaya9 always respects your privacy and takes the highest technical and organisational measures to keep your data secure.
Notice: This Privacy Policy applies to Gaya9's website, mobile app, and all digital platforms. By using Gaya9's services, you agree to this Policy.
Gaya9 ("we", "us", "our") takes the privacy of your personal information extremely seriously. This Privacy Policy ("Policy") explains how we collect, store, use, and protect your data.
By registering on Gaya9, using our services, or browsing our website, you agree to the terms of this Policy. We commit to using your data solely for the purposes described herein — nothing more.
Gaya9 complies with international data protection standards and all applicable laws, including GDPR. Our dedicated data security team works around the clock to keep your information safe.
Gaya9 may collect the following types of information:
| Type of Information | Example | Requirements |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Mandatory |
| Contact Information | Mobile number, email address, postal address | Mandatory |
| Financial Information | Payment method, transaction history | Mandatory |
| Device Information | IP address, device ID, browser type | Automatic |
| Gaming Data | Game history, betting patterns, session duration | Automatic |
| KYC Documents | Passport and driving licence images | For Verification |
We collect only the information that is strictly necessary. Collecting excessive or unnecessary data is against Gaya9's policy.
Gaya9 collects information through several methods:
When you use the Gaya9 app or website, information such as your device's IP address, location data, browsing patterns, and session details may be recorded automatically.
Gaya9 uses your information for the following purposes:
Gaya9 may send you promotional emails or messages. You can opt out of these communications at any time.
Gaya9 employs industry-leading technical and organisational measures to safeguard your data. Our security systems are reviewed and upgraded on a regular basis.
In the event of a data breach, Gaya9 will notify the relevant authorities and affected users within 72 hours.
Gaya9's website and app use cookies. Cookies are small data files stored on your device that help us improve your experience.
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of certain platform features.
As a Gaya9 player, you have a number of important rights over your own data. We fully respect and uphold each of these rights.
The right to know what information we hold about you and to receive a copy of it.
The right to request correction of any inaccurate or incomplete information.
The right to request deletion of your information under certain circumstances.
The right to object to your information being used for marketing purposes.
The right to receive a copy of your information in a machine-readable format.
The right to request that processing of your information be restricted in certain circumstances.
To exercise any of these rights [email protected]to get in touch. Gaya9 will endeavour to respond within 30 business days.
Gaya9's services are intended exclusively for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.
If we become aware that we have collected information from a minor, we will delete it immediately and close the associated account. If you believe your child's information is held by us, please contact us without delay.
Gaya9 is firmly committed to protecting minors. We use age verification technology to prevent underage access.
Gaya9 reserves the right to update this Privacy Policy as needed. Any changes will be reflected in the "Last Updated" date at the top of the page, and users will be notified of significant changes via email or in-app notification.
Continued use of our services after any changes have been made constitutes your acceptance of the updated policy. We recommend checking this page regularly.
For any privacy questions or concerns, please contact our Data Protection team: [email protected]
Not just in policy — Gaya9 ensures data protection in its everyday operations
Every transaction and communication on Gaya9 is protected by 256-bit SSL encryption, making it virtually impossible for hackers to steal your data.
Enable two-factor authentication (2FA) on your Gaya9 account. Without an OTP, no one can access your account.
Under Gaya9's internal policy, no employee or department may sell your data to any third party.
Once legal obligations have been met, Gaya9 securely deletes data that is no longer needed. Data is not retained indefinitely.
As a Gaya9 member, you can view your full account details and activity history at any time.
Gaya9 adheres to GDPR and ISO 27001 standards. Your data is protected to the highest security benchmarks in the industry.
Your data is completely secure at Gaya9. Register today under world-class encryption and a strict privacy policy.